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Astra Concierge.
An AI concierge for qualified conversations.

A premium AI website concierge that answers service questions, qualifies serious buyers, and gives business owners a clean operational dashboard.

Astra Concierge Public Experience
Astra Concierge public AI chat experience with visitor questions and sales-ready handoff prompts
Project Summary

Astra Concierge turns a service website from a static brochure into an always-available sales and support assistant. It gives visitors clear answers from approved business knowledge, recognizes buying intent, captures useful lead context, and prepares the kind of handoff a sales team can actually use.

Delivered By
SynapseStacks
Category
AI Automation and Systems Integration

A website concierge that combines answers, qualification, and operational visibility.

Scope
  • Public AI concierge experience for service-based businesses
  • Retrieval-augmented answers from a large business knowledge base
  • AI tool-calling flow for lead capture and qualification
  • Admin dashboard for conversations, leads, knowledge coverage, and recent messages
  • Responsive premium interface built for a portfolio-grade product demo
Stack
Next.js App RouterTypeScriptGemini APIVercel AI SDKNeon PostgrespgvectorDrizzle ORMTailwind CSSshadcn/uiFramer Motion

Built for service businesses that cannot afford to let serious visitors go cold.

01

Capture demand while it is warm

Visitors can ask about services, pricing, implementation timelines, policies, and integrations without waiting for a callback. When Astra detects intent, it collects the details needed for a serious follow-up.

02

Replace vague inquiries with structured handoffs

Instead of a thin contact form entry, owners can see the visitor need, budget range, timeline, company context, conversation history, and requested next step.

03

Make approved business knowledge usable

The assistant searches a prepared knowledge base before answering, so responses can stay aligned with the business instead of drifting into generic AI guesses.

04

Show what visitors actually want

The admin view surfaces recent conversations, top visitor needs, lead pipeline details, and knowledge readiness so teams can improve sales copy and service operations.

Availability
24/7

Answers visitor questions after hours and during busy service windows.

Knowledge base
437+

Service guides, FAQs, policies, playbooks, examples, and sales context.

Knowledge readiness
100%

Dashboard visibility into embedded content coverage and answer readiness.

More than chat: a practical AI layer for conversion, support, and follow-up.

01

Grounded AI answers

Gemini-powered chat is paired with retrieval from Neon Postgres and pgvector, letting Astra respond from service guides, policies, FAQs, implementation playbooks, and objection-handling content.

02

Lead qualification by conversation

Astra can collect names, emails, company details, budget, timeline, business need, and requested next step through a natural chat flow instead of forcing every prospect into the same form.

03

Conversation persistence

Visitor sessions, user messages, assistant replies, and lead records are stored so the business keeps the context that would usually disappear after a chat widget closes.

04

Owner-ready dashboard

The admin surface summarizes conversations, captured leads, message counts, recent chat activity, top visitor needs, and lead pipeline status in one operational view.

05

Knowledge health tracking

The dashboard makes answer coverage visible, including embedded document readiness and category-level knowledge coverage for FAQs, objections, integrations, support, and security.

06

Premium public experience

The visitor side hides internal technical detail and presents a polished, responsive concierge that feels like part of the brand rather than a bolted-on bot.

The visitor experience and the owner dashboard work as one system.

A cleaner path from visitor curiosity to a sales-ready handoff.

01

Visitor asks

A prospect asks about cost, timelines, integrations, onboarding, or whether the service fits their business.

02

Astra retrieves

The system searches embedded business knowledge and grounds the answer in approved content.

03

Intent is qualified

When buying signals appear, Astra captures the details a team needs before following up.

04

Owner gets context

The dashboard keeps the conversation, lead status, top need, timeline, and recent activity visible.

MVP today, with a clear path to production-grade operations.

Current version
  • Live AI chat experience powered by Gemini
  • RAG pipeline with chunked business knowledge and vector search
  • Conversation saving for visitor sessions and assistant replies
  • Lead capture through AI tool calling
  • Admin dashboard for leads, conversations, knowledge coverage, and recent messages
Production additions
  • Secure admin authentication and role-based access
  • Document upload and knowledge management UI
  • CRM integration for automatic pipeline creation
  • Calendar booking, email notifications, and owner alerts
  • Full lead detail pages with richer follow-up workflows

Want your website to qualify buyers while your team is busy?

We build AI concierge systems, RAG workflows, admin dashboards, and integration layers that turn visitor questions into better sales and support operations.