Privacy Policy

SynapseStacks (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit synapsestacks.com (the “Site”), how we use it, and the choices you have.

By using the Site you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information you provide directly. When you submit our contact form or reach out by email, we collect the information you voluntarily share — such as your name, email address, company name, and the content of your message.

Usage data. We may automatically collect certain technical information when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. This data is collected in aggregate and is not linked to any personally identifiable information unless you submit a form.

Cookies and similar technologies. The Site may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. You can configure your browser to refuse cookies; some parts of the Site may not function correctly as a result.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver the services you request.
• Improve the Site's content, performance, and user experience.
• Prevent fraud, abuse, and violations of our Terms of Service.
• Comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

3. Third-Party Services

We may use reputable third-party service providers to operate the Site — such as hosting providers, analytics tools, and email delivery services. These providers are contractually required to use your information only on our behalf and to keep it confidential.

Any third-party links on the Site are governed by those parties' own privacy policies. We are not responsible for the privacy practices of external sites.

4. Data Retention

We retain personal information only as long as necessary for the purposes described above, or as required by law. Contact form submissions are kept for up to 24 months and then deleted, unless an ongoing business relationship is established.

5. Data Security

We use industry-standard technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location you may have rights under applicable data protection laws, including the right to access, correct, or delete personal data we hold about you. To exercise any of these rights, please contact us at the address below.

If you are located in the European Economic Area, United Kingdom, or California, you may have additional rights under GDPR, UK GDPR, or the CCPA respectively. We will respond to verified requests within 30 days.

7. Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out:

• Email: contact@synapsestacks.com