Legal
Terms of Service
Last updated: April 28, 2026
Please read these Terms of Service (“Terms”) carefully before using synapsestacks.com (the “Site”) or engaging SynapseStacks for software engineering services. By accessing the Site or entering into a service agreement with us you agree to be bound by these Terms.
1. About Us
SynapseStacks is a premium software engineering agency that designs, architects, and builds enterprise-grade software products and systems. References to “SynapseStacks,” “we,” “us,” or “our” refer to SynapseStacks and its team members.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not:
- Infringe the rights of any third party.
- Transmit any unsolicited or unauthorized advertising, spam, or promotional material.
- Attempt to gain unauthorized access to any portion or feature of the Site, or any other systems connected to the Site.
- Interfere with or disrupt the integrity or performance of the Site or its servers.
We reserve the right to terminate or restrict access to the Site for any user who violates these Terms.
3. Services & Engagements
Client engagements are governed by a separate Statement of Work (SOW) or Master Service Agreement (MSA) executed between SynapseStacks and the client. Those documents take precedence over these Terms with respect to the specific services described therein.
All projects begin with a discovery call and scoping process. No work commences until a written agreement is signed and, where applicable, a deposit is received.
4. Intellectual Property
Site content. All content on the Site — including text, graphics, logos, and code — is the property of SynapseStacks and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our prior written permission.
Deliverables. Ownership of deliverables produced under a client engagement is defined in the applicable SOW or MSA. Unless otherwise agreed in writing, upon receipt of full payment, clients receive a license to use the deliverables for their intended business purpose. SynapseStacks retains the right to display work in its portfolio unless the client requests confidentiality in writing.
5. Payment Terms
Fees, payment schedules, and late-payment terms are specified in the relevant SOW or MSA. Where no separate agreement exists:
- Invoices are due within 14 days of the invoice date.
- Late payments accrue interest at 1.5% per month (or the maximum rate permitted by law, whichever is lower).
- We reserve the right to pause work on any engagement with outstanding overdue invoices.
6. Confidentiality
Both parties agree to keep confidential any non-public information shared during the course of an engagement (“Confidential Information”). Confidential Information may not be disclosed to third parties without prior written consent, except as required by law or court order.
7. Disclaimer of Warranties
The Site and any information provided on it are offered “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
8. Limitation of Liability
To the maximum extent permitted by applicable law, SynapseStacks shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or goodwill — arising out of or in connection with your use of the Site, even if we have been advised of the possibility of such damages.
Our total aggregate liability arising from or related to these Terms shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim or (b) $100 USD.
9. Indemnification
You agree to indemnify, defend, and hold harmless SynapseStacks and its team members from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Site or violation of these Terms.
10. Governing Law & Disputes
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which SynapseStacks is registered, without regard to conflict-of-law principles. Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved after 30 days, disputes shall be submitted to binding arbitration under the applicable commercial arbitration rules.
11. Changes to These Terms
We may revise these Terms at any time by updating this page. Changes take effect immediately upon posting. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.